How do I use my gift voucher?
If the amount of the order is more than the voucher amount then simply enter the code shown on your voucher in the promotional code box. If the amount of the order is the exact amount or less of the voucher then please email your code and order to firstname.lastname@example.org with GIFT VOUCHER in the subject box.
If my order amount is less than the amount on the voucher do I lose the difference?
No, just email your order and code to email@example.com and the order will be processed and a new code for the remaining balance will be emailed along with the order confirmation. This remaining balance still expires within 12 months of the voucher being purchased.
I want to buy someone a gift voucher can you send it directly to them?
Of course, just leave a note when you complete checkout with Paypal including the address to send to and whether you want a message putting in with the voucher.
How long will it take to receive the voucher?
Gift vouchers will be posted out via first class mail within 48 hours of ordering.
If I want to spend more than the gift voucher amount can I?
Sure, if you enter the code at checkout it will deduct the voucher amount and you can pay for the remaining balance with credit/debit card or paypal balance.
How long does the voucher stay active for?
The code will expire 12 months after the date of purchase.
My code doesn't work?
Email firstname.lastname@example.org with your voucher code and you will get a reply within 48 hours.